
Frequently Asked Questions
What services do you offer?
At JB Creative, we specialize in professional videography and photography, including events, company stories, restaurants, non-profits and so much more. We are also certified aerial drone pilots, offering stunning aerial shots to enhance your visual storytelling.
Where are you located?
We are based in Colorado Springs and the Denver area but are available for travel worldwide to accommodate your event needs.
Do you travel for shoots?
Yes, we are available for travel worldwide. Please contact us for specific details and pricing related to out-of-state or international assignments.
What should we expect during the booking process?
Once you contact us, we'll discuss your event details, preferences, and vision. After confirming the date and details, we will provide a contract and deposit information to secure your booking.
How do you ensure the quality of your work?
We pride ourselves on using high-quality equipment and techniques, along with extensive experience in both photography and videography. Our goal is to capture and deliver stunning, high-resolution visuals that reflect your unique story.
When can we expect to receive our photos and videos?
Typically, you will receive your completed photos and videos within 2-6 weeks after your event. We will provide updates during the editing process and notify you once your collection is ready.
What is your payment policy?
A deposit is required to secure your booking, with the balance due prior to or on the day of your event. Payment methods are flexible; please inquire for specifics.
Can we see examples of your work?
Certainly! We have a portfolio showcasing our past projects, including various events and styles. Please reach out to request examples of work that may not be featured on our website.
What if we need to reschedule or cancel our event?
We understand that circumstances can change. Please contact us as soon as possible to discuss rescheduling or cancellation policies. Each situation will be handled on a case-by-case basis, and we will do our best to accommodate your needs.